Cancelling or Changing Your Order
Cancellation & Order Modification Policy
We want you to enjoy your Dr. Martens products as soon as
possible. Therefore, once you click 'Confirm Order', your order information is
immediately sent to our warehouse for processing. This means that we will not be
able to cancel or make any changes once your order has been confirmed. Should
you choose to return your Dr. Martens item(s) for any reason, please consult our Returns Policy.
Exchange Policy
We do not offer exchanges of product at this time. If you purchased your Dr. Martens product on
www.dmusastore.com and would like to exchange them for a different size or
style, you will need to return them for a refund and then place a new order for the replacement pair. Please request a Return
Authorization, and return the unworn shoes for a full refund. Then, at any
time, place a new order for the correct new size or style. Please consult our Returns Policy for guidelines and procedures. |
