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• You have 30 days from the day your item shipped to initiate a return.
• ALL items must be received in their original, unworn condition and must include all original packaging.
• We only accept returns on items purchased at www.dmusastore.com.
• A refund will be issued for the purchase price plus the original shipping charge.
• Credit will only be applied to the original credit card account used for purchase.
• You are responsible for return shipping costs.
• If our warehouse is unable to accept your return, the merchandise will be returned to you without credit.
• Most credits are applied within 5 business days of receipt of the item, allowing for processing and inspection time.
• You will receive a confirmation email when your account has been credited.

1. Click this link to Submit a Return Authorization. (note, you must ship your return within 5 days of receiving your return authorization number)
2. Login with your First and Last Name, and your email address. This will bring up your personal order history for the past 60 days.
3. Select the Invoice number, the item(s), and quantity you wish to return from that invoice. If you're not sure of the Invoice number, refer to your account information history.
4. Fill in each field on the Returns Information Form. Once all information has been entered, click 'Return' to assign a Return Authorization Number (WR#).
5. Print 2 copies of the Return Information sheet. Enclose one copy of the return authorization information sheet with your return and keep one for your records.
6. You will receive a confirmation email when your account has been credited. Once the shoes are received it takes 3 - 5 business days to process the return.